The Ryder Last Mile API empowers retail partners with comprehensive tools to manage orders, schedule deliveries, and monitor order status effectively. It not only enables core business functions like order processing and tracking but also improves operational efficiency, enhances customer experience, and reduces integration and operational costs.
View the API Reference for detailed specifications.
Features:
Order Management: Enables creation, modification, and cancellation of customer orders for seamless integration with retail operations.
Timely Status Updates: Offers near real-time order status updates, including customer-accessible status links, enhancing transparency and trust.
Proof of Delivery: Utilizes RyderView scheduling and signature services to provide proof of delivery, ensuring reliability and enhancing accountability.
Benefits:
Enhanced Customer Satisfaction: Improve service transparency with real-time updates and customer-friendly interfaces.
Operational Efficiency: Optimize scheduling and resource allocation through advanced scheduling services.
Risk Mitigation: Secure reliable delivery proof with digital signature and image capture capabilities.
Use Cases:
Provide real-time status updates throughout the order lifecycle, empowering delivery of automated, milestone-based customer communications that elevate customer experience.
Seamlessly manage case updates like creation, closure, and comments within your system to maintain clear, actionable records of service disruptions and resolutions.
Streamline order submission with a modern API that eliminates the need for outdated methods like EDI or manual file uploads, making integration faster and simpler.